CSR

Visual Impairment Telesales of Permata Bank

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Written by Subhan Hardi/ Novriyadi

Thursday, 12 August 2010

Photos: Novri TNOL Photos: Novri TNOL BANK PERMATA establishes partnership with Mitra Netra Foundation (YMN) providing opportunities for persons with visual impairment to become officers telesales. The cooperation was made by Permata Bank as a form of Corporate Social Responsibility (CSR).

At least, there were about 18 people with visual impairment are hired as a telesales in the Bank Permata. They previously has been passing the selection stage attended by the 30 participants.

These visually impaired persons are carrying out their assignments such as any other telesales officers using the same computer and phone. However, they supported by Text to Speech application which can assist them in translating written language or text into voice language.

Lauren Sulistiawati, Retail Banking Director of Permata Bank Lauren Sulistiawati, Retail Banking Director of Permata Bank According to Lauren Sulistiawati, The Retail Banking Director of Bank Permata,her party very pleased to be able provide opportunities to people with visual impairment to join with Permata Bank

"Telesales is one of the spearheads of our marketing, thus placing them in strategic team is the realization join us in empowering and providing equal opportunities to them," says Lauren in Permata Bank Melawai branch South Jakarta, Tuesday (8/10).

Lauren continued, these telesales own same abilities and skills with their normal colleagues. This is also supported by their speed in adapting to work environment in Bank Permata. Therefore, in the future Permata Bank will provide a wider opportunity to the other visual impairment persons.

While according to Indrawati, PR of Mitra Netra Foundation, These days public only knew that people with visual impairment can do nothing except masseur. Well, this activity demonstrates that the blind can also do usual work done by a normal human in general.

"In other countries, the blind could be able to do more, when compared with people with visual impairment in Indonesia. This is because there they are given equal opportunities with a normal human being in general," Arya said.

 
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